Privacy Policy

Information we collect

• Information you provide: messages, enquiries, and any details you submit via forms or email.
• Usage and device data: IP address, pages viewed, approximate location (from IP), device/browser, timestamps, referrer/UTM parameters, and diagnostics.
• Cookies & identifiers: cookie IDs and similar technologies used for site functionality, analytics and (where enabled) advertising measurement.

How we use your information

• Provide and operate the Site, respond to enquiries, and deliver requested information.
• Maintain security, prevent fraud/abuse, and troubleshoot.
• Analyse performance and improve content and user experience.
• Measure marketing effectiveness; where applicable, personalise or limit advertising.
• Comply with legal obligations and enforce our terms.

Cookies, analytics and advertising identifiers

We may use first- and third-party cookies, pixels or SDKs to remember preferences, understand traffic, and measure campaigns. You can control cookies through your browser settings and, where available, our on-site preferences. Disabling cookies may affect site features.

Sharing your information

We may share personal information with service providers who help us run the Site (for example: hosting, analytics, communications, security) and professional advisers. We may also disclose information if required by law, to protect rights/safety, or in connection with a business transaction (e.g., restructure or sale). We do not sell personal information.

Overseas storage and access

Some providers may store or process information outside New Zealand. When this occurs, we take reasonable steps to ensure overseas recipients protect information in a way that is comparable to New Zealand privacy requirements (for example, through contractual protections and supplier due diligence).

Security and retention

We use reasonable administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is fully secure. We keep personal information only as long as needed for the purposes described above, unless a longer retention period is required or permitted by law (then we securely delete or de-identify it).

Your rights (New Zealand)

• You may request access to, or correction of, personal information we hold about you.
• If you believe your privacy has been interfered with, you can complain to us and/or the Office of the Privacy Commissioner (privacy.org.nz).

Children

The Site is not intended for children under 13. If you believe a child has provided personal information, contact us so we can take appropriate steps.

Changes to this policy

We may update this policy from time to time. The “Effective date” above shows when it was last revised.